Article ID: 112016
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Advanced Server 3.1
- Microsoft Windows NT Workstation 3.1
This article was previously published under Q112016
SYMPTOMS
When you print to a serial printer, especially at baud rates above 2400, data may be lost and print jobs may be incomplete or corrupt.
CAUSE
This problem occurs when the Windows NT kernel does not pass flow control information from the serial port(s) to Print Manager correctly.
RESOLUTION
A change was made to KERNEL32.DLL to correctly pass hardware flow control to Print Manager.
STATUS
Microsoft has confirmed this to be a problem in Windows NT and Windows NT Advanced Server version 3.1. This problem has been corrected in the latest U.S. Service Pack for Windows NT and Windows NT Advanced Server version 3.1. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
Additional query words: prodnt printing overflow mode
Keywords: kbprint KB112016