Article ID: 111827
Article Last Modified on 10/27/1999
APPLIES TO
- Microsoft Windows for Workgroups 3.11
This article was previously published under Q111827
SYMPTOMS
After you start Microsoft Mail with Microsoft At Work PC Fax installed, you may be unable to use other communications programs. By default, At Work PC Fax is set to Auto Answer. This means that At Work PC Fax takes control of the serial port so that other communications programs are unable to use it.
WORKAROUND
To work around this problem, use one of the following:
- Choose the Exit And Sign Out command in Microsoft Mail.
-or- - Turn off At Work PC Fax with one of the following methods:
Method 1
- In Microsoft Mail, choose Mode from the Fax menu.
- Select Off for Answer Mode, then choose OK.
The Fax icon should now display "Answer Off." This setting is saved; the next time you enter Microsoft Mail, At Work PC Fax remains in "Off" mode. (The Fax icon displays "Idle.")
Method 2
- Open Control Panel.
- Choose the Fax icon. Choose Setup, select Off under Answer Mode, and choose the OK button.
Additional query words: 3.11 efax terminal comm.drv
Keywords: KB111827
