Article ID: 111642
Article Last Modified on 1/21/2000
APPLIES TO
- Microsoft Works 3.0 Standard Edition
This article was previously published under Q111642
SYMPTOMS
If you create a custom Database template in Works and save it from List view without any data, the next time you try to use it, the following error may occur:
If you choose Close, the following message may appear:
If you add records to the Database template first and save it from List view, the general protection (GP) fault does not occur; however, the List view will be blank or only a small amount of the grid will display when the template is opened. You have to switch to Form view and back to List view to see the data.
RESOLUTION
Microsoft has confirmed this to be a problem in Works version 3.0 for Windows. This problem was corrected in Works version 3.0a for Windows.
To avoid this problem, save your custom Database templates in Form view.
Additional query words: gpf gp fault hang crash db w_works hangs halts locks lock locking up halt empty buglist fixlist 3.00a
Keywords: KB111642