Works Err Msg: Cannot Load Conversion Files

PSS ID Number: Q111043 Article last modified on 10-22-1998

WINDOWS

====================================================================== 2.00 WINDOWS kbother kberrmsg kbsetup kbtshoot

The information in this article applies to:

- Microsoft Works for Windows, version 2.0

SYMPTOMS

In Microsoft Works, when you attempt to open a file, you receive the following error message:

Microsoft Works Cannot Load Conversion Files

RESOLUTIONS

The following are conditions that can cause the error. Three problems and suggestions for solving them are discussed below.

For more information about how to perform these tasks in Windows, see your Windows printed documentation or online Help.

Problem 1: A reference in the [MS Text Converters] section of the

WIN.INI file may be invalid.

Solution: Make sure each reference in the [MS Text Converters] section of the WIN.INI file points to a valid file in the <drive>:<windir>directory, or has the correct path to an alternate directory (where <drive> is your hard disk drive letter and <windir> is your Windows directory).

Problem 2: A unidirectional (single format) text converter may appear in

the list of converters in the [MS Text Converters] section of

the WIN.INI file before the desired converter.

 Cause: When Works for Windows validates the converter list, it is
        unable to recognize unidirectional text converters correctly.
        One example of a unidirectional text converter would be one
        that only imports information or exports information.

Workaround: Remove unidirectional text converters from the [MS Text Converters] section of the WIN.INI file. Removing converters from this list disables converters for all applications.

        NOTE: There is no easy way to know which drivers in the
        WIN.INI file are unidirectional. Unidirectional converter
        entries in the WIN.INI file look exactly the same as
        bidirectional converters. The only way to know for sure is
        if you try to save or open a file in a certain format and
        then you get a message such as "You cannot save in this format.
        This is a read-only converter."

        The following files are known unidirectional converters:

         - DISPWRIT.CNV
         - LOTUS123.CNV
         - MSWORD6.CNV
         - XLBIFF.CNV
         - DBASE.CNV
         - MULTIPLAN.CNV

        Publisher 1.0 and Works 2.x for Windows have conflicts with
        unidirectional converters. Upgrading to the current versions
        of these programs corrects this problem. For more information
        about unidirectional text converters query on the following
        words in the Microsoft Knowledge Base:

           unidirectional and MS and Text and Converters

Problem 3: A conversion file is missing or corrupt.

Solution: Delete and reinstall the following conversion files, located in the MSAPPSsubdirectory of your WINDOWS directory.

        - WPFT5.CNV
        - WORDWIN1.CNV
        - WORDWIN2.CNV (Works 2.0a only)
        - WRITWIN.CNV
        - WRKSWIN.CNV

        To reinstall the conversion files, perform a custom
        installation of Works for Windows and select "Converters for
        Word Processor and Graphics" from the list of choices.

KBCategory: kbother kberrmsg kbsetup kbtshoot KBSubcategory: wworkskb conv

Additional reference words: w_works 2.00 wp interop convert converting ascii ====================================================================== Version : 2.00 Platform : WINDOWS ============================================================================= Copyright Microsoft Corporation 1998.

Microsoft KB Archive/111043

SYMPTOMS

RESOLUTIONS