Article ID: 110763
Article Last Modified on 10/31/2006
APPLIES TO
- Microsoft Windows NT Advanced Server 3.1
This article was previously published under Q110763
SYMPTOMS
Printing from a Macintosh computer using Apple 6.x or 7.x Laserwriter drivers to an HP Laserjet IIIsi printer that has its queue defined on a Windows NT computer using HP Postscript drivers, results in a print failure with the following Postscript error page:
NOTE: This problem may occur with any Postscript printer under similar configurations.
CAUSE
This problem is caused by a bug in SFMPRINT.EXE.
RESOLUTION
Using the newest Laserwriter driver from Apple (version 8.1.1) or the newest driver from HP (version 8.0) allows jobs to be successfully printed.
STATUS
Microsoft has confirmed this to be a problem in Windows NT Advanced Server version 3.1. This problem was corrected in the latest US Service Pack for Windows NT and Windows NT Advanced Server. For information on obtaining this update, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
Additional query words: prodnt
Keywords: kbinterop KB110763
