Article ID: 110137
Article Last Modified on 10/30/2006
APPLIES TO
- Microsoft Mail Client 3.2
This article was previously published under Q110137
SYMPTOMS
When you export a folder to a disk location that does not have adequate drive space available, no error message is displayed. Also, during the Export or Import of the folder, no error is generated. When a user attempts to open a message within the suspect folder, the following error message may be displayed:
CAUSE
The information in the folder was not completely copied and the message or attachment in question could not be accessed.
RESOLUTION
Perform the export again using a location with adequate disk space.
STATUS
Microsoft has confirmed this to be a problem in version 3.2 of Microsoft Mail for Windows. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
Additional query words: 3.20
Keywords: KB110137