Microsoft KB Archive/109623

WFWG Err Msg: The 32-Bit File System Cannot Be Used When… PSS ID Number: Q109623 Article last modified on 08-26-1994

3.11

WINDOWS

The information in this article applies to:

- Microsoft MS-DOS operating system version 6.2 - Microsoft Windows for Workgroups version 3.11

SYMPTOMS

When you try to use Windows for Workgroups 3.11 32-bit file access, you may receive the following error message:

The 32-bit file system cannot be used when DoubleSpace is running with MS-DOS 6.0. You can disable 32-bit file access by using Control Panel:

1. Choose the 386 Enhanced icon.
2. Choose Virtual Memory, and then choose Change.
3. Clear the check box next to the 32-bit File Access, and then choose OK.

You can use the 32-bit file system and DoubleSpace if you upgrade to MS-DOS 6.2.

CAUSE

If you are using MS-DOS version 6.2 and still receive this error message, either you are still using the MS-DOS 6.0 version of DBLSPACE.BIN, or you are using AddStor DoubleTools version 1.2.

WORKAROUND

To work around this problem, either run Control Panel and disable 32-bit file access, or ensure you are using the MS-DOS 6.2 version of DBLSPACE.BIN. To reinstall the MS-DOS 6.2 version of DBLSPACE.BIN:

1. Run MS-DOS 6.2 Setup with the /M parameter. For example, put your MS- DOS 6.2 Setup disk 1 in drive A and type “a:setup /m” (without the quotation marks) at the MS-DOS command prompt and then press ENTER.
2. Rename the CONFIG.NEW file (your original CONFIG.SYS file), to CONFIG.SYS. For example, type “ren config.new config.sys” (without the quotation marks) at the MS-DOS command prompt and then press ENTER.
3. Rename the AUTOEXEC.NEW file (your original AUTOEXEC.BAT file), to AUTOEXEC.BAT. For example, type “ren autoexec.new autoexec.bat” (without the quotation marks) at the MS-DOS command prompt and then press ENTER.
4. Restart your computer.

MORE INFORMATION

DoubleTools is manufactured by AddStor, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product’s performance or reliability.

Additional reference words: 3.11 wfwg double tools tool 6.00 6.20

=================================================================

Copyright Microsoft Corporation 1994.