Article ID: 109510
Article Last Modified on 9/23/1999
APPLIES TO
- Microsoft Windows for Workgroups 3.11
This article was previously published under Q109510
SYMPTOMS
When you try to change your virtual memory configuration using the Enhanced button in Control Panel, you may receive one of the following error messages:
-or-
CAUSE
This error can occur when:
- Windows for Workgroups 3.11 32-bit file access (VCACHE) is enabled but the IFSHLP.SYS driver is not loading properly (or at all) from the CONFIG.SYS file. IFSHLP.SYS must be loaded in order for 32-bit file access to function.
- You are using Windows for Workgroups without network functionality, no network card is installed, and you have an IDE hard disk. To work around this problem remove POWER.EXE.
If the VSHARE.386 line in the SYSTEM.INI file is missing or not enabled. Verify that the following line exists in the [386ENH] section of the SYSTEM.INI file:
Device=VSHARE.386- If you enable 32-bit File Access and do not exit and restart Windows and then choose the Virtual Memory button again in the same Windows session.
RESOLUTION
Make sure that IFSHLP.SYS is being loaded from the CONFIG.SYS file. For example, if your Windows directory is called WINDOWS and is located on drive C, CONFIG.SYS should contain the following line:
device=c:\windows\ifshlp.sys
If the IFSHLP.SYS driver is already being loaded from the CONFIG.SYS file, verify that it is being loaded into memory with the MEM /C /P command. IFSHLP should take up approximately 4 kilobytes of memory.
NOTE: If you are using Multi-Config commands in your CONFIG.SYS file, add the above device statement to the [COMMON] section of your CONFIG.SYS file.
Additional query words: 3.11 vfat stand alone nic
Keywords: KB109510
