Article ID: 108743
Article Last Modified on 8/15/2005
APPLIES TO
- Microsoft Creative Writer 1.1a
- Microsoft Creative Writer 2.0 Standard Edition
- Microsoft Creative Writer 1.1 Standard Edition
This article was previously published under Q108743
SYMPTOMS
When you print a card with a fir tree or pencil border on a Hewlett-Packard (HP) DeskJet 550C, some of the border elements may print incorrectly. For example, the green fir trees may print gray or striped instead of green. This problem is most severe on the rotated (upside-down) pages.
This problem occurs if you are using a 256-color video driver.
RESOLUTION
To avoid this problem, do one of the following:
- Switch to the standard Windows VGA video driver and restart Windows, then try printing again.
- Try printing to a different printer.
- Try using a different border.
MORE INFORMATION
The problem has been found to occur with the fir tree and pencil borders, but may also occur with other border patterns as well. This problem may occur on a variety of printers, including Panasonic dot matrix and Hewlett Packard DeskJet printers, even if they are set to print in all-color mode. The same borders print correctly, however, if you use them on a page in the Writing Studio.
Additional query words: gray grey greeting card cardvark project workshop KX-P DJ christmas pine green frame edge win kids mskids mczee 500 550 560 540 kxp KXP-2130 KXP2130 K XP2130 2130 1.10a
Keywords: KB108743
