Microsoft KB Archive/108421

Knowledge Base

WFWG 3.11 Err Msg: Error 1: An Internal Error Occurred

Article ID: 108421

Article Last Modified on 9/29/1999

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APPLIES TO

• Microsoft Windows for Workgroups 3.2

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This article was previously published under Q108421

SYMPTOMS

Running the NET START FULL command at the MS-DOS command prompt or entering Microsoft Windows for Workgroups yields the following error message:

Error 1: an internal error occurred.

CAUSE

This error may be caused by:

• The presence of the DirectHost=No line in the [Network] section of the SYSTEM.INI file.
  

-or-

• The absence of IFSHLP.SYS in the CONFIG.SYS file.

RESOLUTION

To correct this problem, do one of the following:

• If the [Network] section of the SYSTEM.INI file contains the DirectHost=No line, change the DirectHost= value to Yes or remove the line.
• If your CONFIG.SYS file is missing the IFSHLP.SYS line, insert the following statement in the CONFIG.SYS file

  Device=<C:\WINDOWS>\IFSHLP.SYS

  where <C:\WINDOWS> is the drive and directory containing your Windows files.

Additional query words: 3.11 map login error

Keywords: KB108421

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