Article ID: 108412
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Advanced Server 3.1
- Microsoft Windows NT Workstation 3.1
- Microsoft Windows NT Advanced Server 3.1
- Microsoft Windows NT Workstation 3.5
- Microsoft Windows NT Workstation 3.51
- Microsoft Windows NT Workstation 4.0 Developer Edition
- Microsoft Windows NT Server 3.5
- Microsoft Windows NT Server 3.51
- Microsoft Windows NT Server 4.0 Standard Edition
This article was previously published under Q108412
SYMPTOMS
When you are using the Exabyte 8200-EXB (SCSI-1 device) and backing up files with NTBACKUP, NTBACKUP stops after processing less than 1.5 megabyte (MB) of data. NTBACKUP displays the following error message:
The Event log contains the following message from the Service Control Manager:
\Device\ScsiPort0 timed out.
RESOLUTION
The Exabyte 8200-EXB can be configured for SCSI disconnects on even or odd byte boundaries. In order to operate properly with NTBACKUP, the streamer should be configured to disconnect on even boundary.
Configuration of the streamer is controlled by 8 dip-switches. Switch 3 determines the SCSI disconnects. In order for NTBACKUP to operate correctly, switch 3 should be set On (Even boundary).
Detailed explanation of the dip-switches:
SW Default value (Off) Optional Value (On)
1 Run Memory Test on Bypass Memory Test on
Power-On Reset (65 sec) Power-On-Reset (8 sec)
2 SCSI Parity Checking disabled SCSI Parity Checking enabled
3 Odd or Even Byte disconnect Even Byte disconnect
4 Report Busy Status Non Busy Enabled
5 Fixed Block Mode on Power Up Variable Block Mode on Power up
6 Normal Data Operation No Disconnect During Data Transfer
7 Reserved Reserved
8 P6 Cartridge Type (106 meters) PI Cartridge Type (112 meters)
NOTE: Incorrect settings of any of these switches may cause problems with your configuration. Please consult your Exabyte documentation for more details on how to configure the streamer.
The Exabyte product included here is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.
Additional query words: prodnt Exabyte SCSI timeout
Keywords: kbhardware KB108412
