Microsoft KB Archive/107785
Article ID: 107785
Article Last Modified on 1/18/2007
- Microsoft Word 97 Standard Edition
This article was previously published under Q107785
When you print to a fax machine, you may receive a GP fault or an Invalid Page Fault (IPF), Word may hang (stop responding), or you may receive an error message such as the following:
This problem occurs when you are using a fax driver and you have background printing turned on. When background printing is turned on, the fax driver cannot display informational dialog boxes correctly; therefore, Word is unable to print your document.
To resolve this problem, turn off background printing. To turn off background printing, follow these steps:
- On the Tools menu, click Options.
- Click the Print Tab.
- Clear the Background Printing check box.
The following fax drivers will not work when the Background Printing check box is selected:
Compaq Fax v1.0
Complete Communicator Fax
Delrina WinFax LITE 3.0
QuickLink Message Center
The fax driver products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.
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Keywords: kbfaq kbprb kbprint kbualink97 KB107785