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= <span id="KB107661"></span>Writer: HP LaserJet 4si MX Prints Banners Incorrectly =<br />
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Article ID: 107661<br />
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Article Last Modified on 8/15/2005<br />
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APPLIES TO<br /><br />
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* Microsoft Creative Writer 2.0 Standard Edition<br />
* Microsoft Creative Writer 1.1 Standard Edition<br />
* Microsoft Creative Writer 1.1a<br />
* Microsoft Creative Writer 2.0 Standard Edition<br />
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This article was previously published under Q107661<br />
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== SYMPTOMS ==<br />
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If you print a banner to a Hewlett-Packard (HP) LaserJet 4Si MX printer, using version 1.18 or version 3.78 of the printer driver, the banner prints incorrectly.<br /><br />
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For example, if you print the Get Well Soon banner, the printer may produce only three half-pages instead of three whole pages.<br /><br />
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This problem may also occur with the HP LaserJet 4L printer running on a system with Windows 95.<br />
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== CAUSE ==<br />
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This problem occurs if the printer is not correctly configured to print banners.<br />
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== RESOLUTION ==<br />
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To correctly configure the printer, follow the steps below.<br /><br />
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NOTE: Use the set of steps appropriate for your version of Microsoft Windows.<br />
=== Windows 3.x ===<br />
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<li>Quit Creative Writer.</li><br />
<li>Open the Windows Control Panel, usually located in the Main program group. Double-click Printers.</li><br />
<li>Click the HP LaserJet 4Si/4Si MX printer. Click Setup.</li><br />
<li>Set Page Protection to Letter. The following message appears:<br />
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Changing the printer's page protection will reset the printer. All downloaded fonts and macros will be deleted.<br />
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Click OK.</li><br />
<li>Set Printer Memory to 10 MB.</li><br />
<li>Set Printer Resolution to 600 dpi. The following message appears:<br />
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Changing the printer's resolution will reset the printer. All downloaded fonts and macros will be deleted.<br />
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Click OK.</li><br />
<li>Click OK to close the Setup dialog box. Click Close.</li></ol><br />
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The banner should print correctly.<br />
=== Windows 95 ===<br />
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# Quit Creative Writer.<br />
# Click Start, point to Settings, and then click Printers.<br />
# With the right mouse button, click on the HP LaserJet 4Si MX icon. Click properties.<br />
# Click the Device Options tab. Make sure the Page Protection box is checked.<br />
# Make sure Printer Memory is set to at least 10 MB.<br />
# Click OK.<br />
# Close the Printers window.<br />
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The banner should print correctly.<br />
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Additional query words: 1.00 poster cut off omitted blank hp kids win mskids 1.10 mczee 1.10a<br />
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Keywords: KB107661<br />
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