Article ID: 107370
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Advanced Server 3.1
- Microsoft Windows NT Workstation 3.1
- Microsoft Windows NT Advanced Server 3.1
This article was previously published under Q107370
SYMPTOMS
Backup generates the following error message when doing a back up with an Ultrastor 14f controller that has both a SCSI tape drive and a SCSI hard disk attached to it:
CAUSE
This problem appears to be caused by a reset of the SCSI bus. The reset is caused by a timeout waiting for the hard disk to respond. This problem typically occurs on machines with slow hard disks.
WORKAROUND
To work around this problem, do one of the following:
- Use a different model SCSI controller -or-
- Isolate the tape drive and the hard disk drive to two different Ultrastor 14f controllers.
Additional query words: prodnt hang 3rdparty
Keywords: kbhardware KB107370