Article ID: 106509
Article Last Modified on 10/30/2006
APPLIES TO
- Microsoft Mail for PC Networks 2.1e
- Microsoft Mail for PC Networks 3.0
- Microsoft Mail for PC Networks 3.0b
- Microsoft Mail for PC Networks 3.2
This article was previously published under Q106509
SYMPTOMS
With versions 2.1e, 3.0, 3.0b, and 3.2 of Microsoft Mail for PC Networks, when a Microsoft Mail administrator tries to recover a password by selecting Local-Admin, Recover from the Mail Administrator program (ADMIN.EXE), the following error message may be displayed:
CAUSE
This error occurs when the ERRORADM.GLB file is missing from the GLB subdirectory of the Mail database. The ERRORADM.GLB file is the error message file for the Administrator program. It is usually made read-only.
RESOLUTION
To resolve this problem, restore the file from a backup copy. If a backup is unavailable, you can copy this file from the original Microsoft Mail Setup disk 2.
Additional query words: 2.10e 3.00 3.00b 3.20 admin
Keywords: KB106509
