Publisher: Files May Become Corrupted When Saved to Network PSS ID Number: Q106148 Article last modified on 11-12-1993 PSS database name: W_MSPub
2.00
WINDOWS
| The information in this article applies to: |
| - Microsoft Publisher version 2.0 - Microsoft Windows for Workgroups version 3.1 |
SYMPTOMS
Publisher files may become corrupted when you save them to a network drive. When opening or working with the file, you may receive one of the following error messages:
Application Error VSERVER.386 caused a General Protection Fault in module STORAGE.DLL at xxxx:xxxx.
where xxxx:xxxx is the address of the memory conflict, or
Application Error MSPUB.EXE caused a General Protection Fault in module STORAGE.DLL at xxxx:xxxx
where xxxx:xxxx is the address of the memory conflict.
The error involving VSERVER.386 is most likely to occur if you are using Windows for Workgroups version 3.1, and is caused by a problem in the VSERVER.386 file included with this version of Windows.
The error involving STORAGE.DLL is most likely to occur if you are using MS-DOS version 4.01, and is caused by this older version of STORAGE.DLL.
RESOLUTION
To correct these problems, do one of the following:
Upgrade to Windows for Workgroups version 3.11.
The version of VSERVER.386 that ships with this release corrects the problem with VSERVER.386.
-or-
Use a different version of MS-DOS (other than version 4.01).
The versions of STORAGE.DLL that ship with other versions of MS-DOS (other than version 4.01) correct the problem with STORAGE.DLL.
To obtain the Windows for Workgroups 3.11 upgrade, contact the Microsoft Sales Information Center at (800) 426-9400.
Additional reference words: 2.00 mspub pub20 win31 gpf corruption
Copyright Microsoft Corporation 1993.
