Article ID: 105242
Article Last Modified on 10/31/2006
APPLIES TO
- Microsoft Windows NT Advanced Server 3.1
- Microsoft Windows NT Workstation 3.1
- Microsoft Windows NT Advanced Server 3.1
- Microsoft Windows NT Workstation 3.5
- Microsoft Windows NT Workstation 3.51
- Microsoft Windows NT Server 3.5
- Microsoft Windows NT Server 3.51
This article was previously published under Q105242
The Brother HL-8e may need a firmware update to correctly print TrueType fonts from Windows NT. Problems may include dropped or garbled characters when printing TrueType fonts.
According to Brother's technical support, if the printer firmware is dated earlier than 8/92, it should be updated to a version dated at least 8/24/92 to correct known problems with TrueType fonts.
Use the following procedure to determine the firmware revision of your printer:
- Power off the printer.
- Holding the Fonts button down, power up the printer.
- While still holding the Fonts button, wait until the power up sequence is completed, then the firmware version will be displayed.
For additional information, call Brother technical support at (800) 276-7746.
The HL-8e Printer is manufactured by Brother, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this products' performance or reliability.
Additional query words: prodnt garbage
Keywords: kbprint KB105242
