Microsoft KB Archive/103961

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Knowledge Base

PC Forms: Icon Not Displayed in Routing Form

Article ID: 103961

Article Last Modified on 10/30/2006


  • Microsoft Exchange Electronic Forms Designer 5.0, when used with:
    • Microsoft Mail for PC Networks 3.0
    • Microsoft Mail for PC Networks 3.2

This article was previously published under Q103961


When you are reading a form created using the Routing Form included with version 1.0 of Microsoft Electronic Forms Designer, the icon for the enclosed file may not be displayed. This problem can occur if the file enclosed is an executable file or if it is a document that does not have a file association.


The Routing Form does not send the icon with the form. The Routing Form obtains the icon by extracting it from the executable file associated with the enclosed document. (Associations for files are defined in the Windows File Manager program.)

The icon is handled this way because the associated application may change from recipient to recipient. For example, one user may have .TXT files associated with Microsoft Word for Windows, another user may associate those files with Notepad, and still another user may associate those files with Write.

Therefore, the icon may not be displayed if there is no associated executable file from which to extract the icon or if the enclosed file is an executable file.


To create an association for a file, perform the following steps:

  1. Open File Manager.
  2. From the File menu, choose Associate.
  3. Type the extension in the Files With Extension box.
  4. In the Associate With box, select the application you want to associate with the extension. (You can choose the Browse button to select a program.)
  5. Choose the OK button.

Additional query words: 1.00

Keywords: KB103961