Article ID: 103814
Article Last Modified on 10/30/2006
APPLIES TO
- Microsoft Mail Client 3.2
This article was previously published under Q103814
SYMPTOMS
The MAPIHelp=<path> setting in the MSMAIL.INI file does not get updated when you install version 3.2 of Microsoft Mail for Windows over an existing older version and the setup directory differs from the existing mail directory.
CAUSE
Setup fails to update all paths pointing to program files.
RESOLUTION
Edit the MSMAIL.INI file and make sure the MAPIHELP=<path> setting points to your system's most recent installation of Mail.
STATUS
Microsoft has confirmed this to be a problem in version 3.2 of Microsoft Mail for Windows. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
Additional query words: 3.20
Keywords: KB103814