Article ID: 103463
Article Last Modified on 10/30/2006
APPLIES TO
- Microsoft Mail for PC Networks 3.0, when used with:
- Microsoft OS/2 1.21
- Microsoft Mail for PC Networks 3.0b, when used with:
- Microsoft OS/2 1.21
- Microsoft Mail for PC Networks 3.2, when used with:
- Microsoft OS/2 1.21
This article was previously published under Q103463
SYMPTOMS
If you select a Mail menu name and press F1, the insertion point changes to an hourglass and the words "Starting Help" are displayed in the status bar; however, Mail does not display the chosen Help topic.
RESOLUTION
If Help is running when you select a menu name and you press F1, Mail displays the Help topic for the menu.
- From the Help menu, choose Contents.
- On the Contents screen, choose Mail's Menu Commands.
- On the menu bar graphic in the Menu Commands Help topic, select the menu name for which you want Help.
STATUS
Microsoft has confirmed this to be a problem in versions 3.0, 3.0b, and 3.2 of Microsoft Mail for PC Networks, OS/2 workstation. We are researching this problem and will post new information here in the Knowledge Base as it becomes available.
Additional query words: 3.00 3.00b 3.20
Keywords: KB103463