Microsoft KB Archive/103111: Difference between revisions
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== CAUSE == | == CAUSE == | ||
This happens when you start the Setup program using the Word Setup icon in the Word 2.0 group of Windows Program Manager. It does not happen if you start Setup using the SETUP.EXE file from your Word disks, as described on pages 8 and 9 of | This happens when you start the Setup program using the Word Setup icon in the Word 2.0 group of Windows Program Manager. It does not happen if you start Setup using the SETUP.EXE file from your Word disks, as described on pages 8 and 9 of "Microsoft Word for Windows Getting Started." | ||
Setup repeatedly prompts you most frequently to insert Disk 1, but the prompt can occur for any Word disk. Setup requests different disks, depending on the type of installation (for example, Custom or Complete) and how many versions the upgrade spans (for example, version 2.0 to 2.0b versus version 2.0 to 2.0c). | Setup repeatedly prompts you most frequently to insert Disk 1, but the prompt can occur for any Word disk. Setup requests different disks, depending on the type of installation (for example, Custom or Complete) and how many versions the upgrade spans (for example, version 2.0 to 2.0b versus version 2.0 to 2.0c). | ||
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THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED | THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.</blockquote> | ||
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Last reviewed: July 30, 1997<br /> | Last reviewed: July 30, 1997<br /> | ||
© 1998 Microsoft Corporation. All rights reserved. [[../cpyright|Terms of Use.]]<br /> | © 1998 Microsoft Corporation. All rights reserved. [[../cpyright|Terms of Use.]]<br /> |
Latest revision as of 09:28, 20 July 2020
Setup Repeatedly Prompts for Disks During UpgradeLast reviewed: July 30, 1997 |
The information in this article applies to:
SYMPTOMSWhen you run the Setup program to upgrade to a later version of Word for Windows, Setup may repeatedly prompt you to insert Word disks. Setup eventually fails to successfully install Word. CAUSEThis happens when you start the Setup program using the Word Setup icon in the Word 2.0 group of Windows Program Manager. It does not happen if you start Setup using the SETUP.EXE file from your Word disks, as described on pages 8 and 9 of "Microsoft Word for Windows Getting Started." Setup repeatedly prompts you most frequently to insert Disk 1, but the prompt can occur for any Word disk. Setup requests different disks, depending on the type of installation (for example, Custom or Complete) and how many versions the upgrade spans (for example, version 2.0 to 2.0b versus version 2.0 to 2.0c). RESOLUTIONWhen you install a different version of Word, run Setup from the Run command on the File menu from Windows Program Manager or File Manager using the new Word disks. Use the Word Setup icon only when you want to modify the current installation of Word. MORE INFORMATIONThe Word Setup icon uses a SETUP.INF file that is specific to the existing version of Word and the set of disks used for that installation. When you use the Word Setup icon to install a different version of Word, Setup requests disks based on the file location information in SETUP.INF, which applies only to the current Word installation. |
KBCategory: kbsetup |
Last reviewed: July 30, 1997
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.