Microsoft KB Archive/103050

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IBM PS/2 Hangs Running CAPTURE.COM

PSS ID Number: Q103050 Article last modified on 11-03-1994

====================================================================== 5.50 6.00 MS-DOS kbother

The information in this article applies to:
- Microsoft Word for MS-DOS, versions 5.5, 6.0


Your IBM PS/2 computer may hang (stop responding) when you use the CAPTURE.COM utility, supplied with Word for MS-DOS, if all four of the following conditions are true:

  1. You are running with MS-DOS or PC-DOS version 4.0x.

  2. You use the MS-DOS utility KEYB.COM to switch between two country settings for your keyboard.

  3. You select the Clipping option in CAPTURE.COM.

  4. You capture a graphics screen or you capture a text screen within an application.

    Note: When you capture a text screen within an application, the computer hangs later, after you modify and/or accept the proposed filename.


CAPTURE.COM and KEYB.COM are incompatible when running with MS-DOS or PC-DOS version 4.0x.


We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

KBCategory: kbother KBSubcategory: Additional reference words: 6.00 5.50 hang hung crash crashed locks locked frozen freezes crashing quit quits stopped wdother ====================================================================== ============================================================================= Copyright Microsoft Corporation 1994.