STOP Message: Unknown Hard Error with DLC.SYS |
Q103011
The information in this article applies to:
- Microsoft Windows NT Server version 3.1
- Microsoft Windows NT Workstation version 3.1
- Microsoft Windows NT Advanced Server, version 3.1
SYMPTOMS
If a beta version of Microsoft SNA Server for Windows NT is installed, the following STOP message may appear on startup:
STOP: c0000221 Unknown Hard Error
\SystemRoot\System32\drivers\dlc.sys
CAUSE
The April beta version of SNA Server contained DLC patches as a workaround for a beta Windows NT bug. The patched DLC.SYS file for beta Windows NT causes the released Windows NT version to stop responding when you start a DLC session.
RESOLUTION
If the system partition is FAT and on an Intel platform, boot to MS-DOS and expand a new copy of DLC.SYS off the released Windows NT CD-ROM or floppy disks.
The new copy of DLC.SYS should be expanded from the CD-ROM or floppy disk and placed in the winnt\system32\drivers subdirectory on the BOOT drive.
If the System partition is not FAT, Windows NT must be reinstalled.
Additional query words: prodnt prodsna DLC crash hang blue trap
Keywords : kbother
Issue type : kbprb
Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW310 kbWinNTSsearch kbWinNTS310 kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNTS310xsearch kbWinNT310xSearch kbWinNTW310Search
Last Reviewed: October 27, 2000 |
