Microsoft KB Archive/101794: Difference between revisions
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== SYMPTOMS == | == SYMPTOMS == | ||
Works for Windows will display a | Works for Windows will display a "Divide by Zero" or an "Integer divide by zero" error message after you choose Print Preview when all of the following conditions exist:<br /> | ||
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NOTE: If the Divide by Zero Error message appears when you first open Works immediately after installing it, test this problem by changing to the Generic/Text only printer driver. If this corrects the problem, either reinstall the current printer driver or install the newest version of the current printer driver.<br /> | NOTE: If the Divide by Zero Error message appears when you first open Works immediately after installing it, test this problem by changing to the Generic/Text only printer driver. If this corrects the problem, either reinstall the current printer driver or install the newest version of the current printer driver.<br /> | ||
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For more information about installing a printer driver, refer to your | For more information about installing a printer driver, refer to your "Microsoft Windows User's Guide."<br /> | ||
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Lexmark has confirmed this to be a problem with its IBM 4029 Accelerator printer driver. To obtain information on updated drivers, contact Lexmark technical support at (606) 232-3000.<br /> | Lexmark has confirmed this to be a problem with its IBM 4029 Accelerator printer driver. To obtain information on updated drivers, contact Lexmark technical support at (606) 232-3000.<br /> | ||
Latest revision as of 09:22, 20 July 2020
Article ID: 101794
Article Last Modified on 11/24/2003
APPLIES TO
- Microsoft Windows 3.1 Standard Edition
- Microsoft Works 2.0 Standard Edition
- Microsoft Works 2.0a
- Microsoft Works 3.0 Standard Edition
This article was previously published under Q101794
SYMPTOMS
Works for Windows will display a "Divide by Zero" or an "Integer divide by zero" error message after you choose Print Preview when all of the following conditions exist:
- IBM 4029 Accelerator printer driver is selected in Printer Setup.
- Executive Paper Size (7 1/2 X 10 1/2 in) is selected in Printer Setup.
NOTE: This error will not occur when printing the document, only when previewing it.
WORKAROUND
Use the standard IBM 4029 printer driver (not the Accelerator).
NOTE: If the Divide by Zero Error message appears when you first open Works immediately after installing it, test this problem by changing to the Generic/Text only printer driver. If this corrects the problem, either reinstall the current printer driver or install the newest version of the current printer driver.
For more information about installing a printer driver, refer to your "Microsoft Windows User's Guide."
Lexmark has confirmed this to be a problem with its IBM 4029 Accelerator printer driver. To obtain information on updated drivers, contact Lexmark technical support at (606) 232-3000.
The printer drivers included here are manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.
REFERENCES
Lexmark technical support: (606) 232-3000
Lexmark BBS: (606) 232-5653
Additional query words: view prt wp ss db
Keywords: KB101794
