PSS ID Number: 100742
Article Last Modified on 11/23/1999
The information in this article applies to:
- Microsoft MS-DOS operating system 6.0
- Microsoft MS-DOS operating system 6.2
- Microsoft MS-DOS operating system 6.21
- Microsoft MS-DOS operating system 6.22
This article was previously published under Q100742
SYMPTOMS
If you play a MIDI file while you scan for viruses with Microsoft Anti-Virus for Windows, your system may stop responding (hang) or you may receive a general protection (GP) fault in KRNL386.EXE or your sound driver.
WORKAROUND
To avoid this problem, do not play MIDI files when you scan for viruses with Microsoft Anti-Virus for Windows.
STATUS
Microsoft has confirmed this to be a problem in MS-DOS 6.0, 6.2, 6.21, and 6.22 Anti-Virus for Windows. We are researching this problem and will post new information here as it becomes available.
Additional query words: 6.22 6.00 6 6.20 sound finder detect sndsys.drv kbmm mwav krnl386.exe mwav.exe gpf
Keywords: KB100742
Technology: kbMSDOS600 kbMSDOS620 kbMSDOS621 kbMSDOS622 kbMSDOSSearch