Microsoft KB Archive/934184
Article ID: 934184
Article Last Modified on 8/21/2007
- Microsoft Dynamics CRM 3.0
When you use the Update method of the CrmService Web service to update the usersettings entity, you receive the following error message:
When you use the Retrieve method of the CrmService Web service to retrieve the usersettings entity, you receive the following error message:
This problem occurs in Microsoft Dynamics CRM 3.0.
This problem occurs because the usersettings entity is a child entity. However, the Update method and the Retrieve method are unavailable for child entities.
To work around this problem, follow these steps:
- To update the usersettings entity, use the UpdateUserSettingsSystemUserRequest method together with the UpdateUserSettingsSystemUserResponse method.
- To retrieve the usersettings entity, use the RetrieveUserSettingsSystemUserRequest method together with the RetrieveUserSettingsSystemUserResponse method.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about the methods that are mentioned in the "Workaround" section, view the Microsoft Dynamics CRM 3.0 Software Development Kit (SDK). To download the Microsoft Dynamics CRM 3.0 SDK, visit the following Microsoft Web site:
Keywords: kberrmsg kbmbscustomization kbtshoot kbmbsmigrate kbbug KB934184