Article ID: 934083
Article Last Modified on 4/3/2007
APPLIES TO
- ProClarity Desktop Professional 6.2
SYMPTOMS
When you try to start ProClarity Desktop Professional 6.2 by using a command line on a computer that is running Windows Vista, you receive the following error message:
CAUSE
This issue may occur if the drive letter is case sensitive. For example, this issue may occur if the command line contains the following path:
c:\Program Files\ProClarity\ProClarity Desktop Professional\ProClarity.exe
However, the issue may not occur if the command line contains the following path:
C:\Program Files\ProClarity\ProClarity Desktop Professional\ProClarity.exe
WORKAROUND
To work around this problem, create a desktop shortcut for the ProClarity.exe file, and then start ProClarity Desktop Professional 6.2 by using the shortcut.
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