Microsoft KB Archive/933977
Article ID: 933977
Article Last Modified on 8/15/2007
- Microsoft Dynamics CRM 3.0
Consider the following scenario. In Microsoft CRM 1.2, you have multiple recipients in the From field or in the Sender field in one of the following activities:
- Phone Call
Then, you upgrade to Microsoft Dynamics CRM 3.0. When you try to open one of the activities in Microsoft Dynamics CRM 3.0, the activity does not open. Additionally, you receive an error message that resembles the following error message:
This problem may occur because Microsoft Dynamics CRM 3.0 allows only one recipient in the From field or in the Sender field of an activity. This problem occurs because of a design change in Microsoft Dynamics CRM 3.0.
To resolve this problem, contact technical support for Microsoft Dynamics CRM.
For information about technical support for Microsoft Dynamics CRM, visit the following Microsoft Web site:
Additional query words: crm3 crm30 crm3.0
Keywords: kbpubtypekc kbmbsupgrade kberrmsg kbexpertisebeginner kbtshoot kbmbsmigrate kbprb kbexpertiseinter KB933977