Microsoft KB Archive/933707

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The System Information tool lists zero buttons on a mouse or on another pointing device in Windows Vista

Article ID: 933707

Article Last Modified on 4/24/2007



APPLIES TO

  • Windows Vista Ultimate
  • Windows Vista Starter
  • Windows Vista Home Premium
  • Windows Vista Home Basic
  • Windows Vista Enterprise
  • Windows Vista Business
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Enterprise 64-bit Edition



SYMPTOMS

In Windows Vista, the System Information tool (Msinfo32.exe) lists zero buttons on a mouse or on another pointing device. 0 appears in the Number of Buttons box.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

To use the System Information tool to view the details of a pointing device, follow these steps:

  1. Click Start[GRAPHIC: Start button ], type Msinfo32 in the Start Search box, and then click System Information in the Programs list.
  2. Expand Components, expand Input, and then expand Pointing Device.


Keywords: kbqfe kbnofix kbbug kbexpertisebeginner KB933707