Article ID: 933612
Article Last Modified on 10/11/2007
APPLIES TO
- Windows Mail in Windows Vista, when used with:
- Windows Vista Home Basic
- Windows Vista Home Premium
- Windows Vista Ultimate
- Windows Vista Business
- Windows Vista Enterprise
- Windows Vista Starter
- Windows Vista Home Basic 64-bit edition
- Windows Vista Home Premium 64-bit edition
- Windows Vista Ultimate 64-bit edition
- Windows Vista Business 64-bit edition
- Windows Vista Enterprise 64-bit edition
- Microsoft Outlook Express 6.0, when used with:
- Microsoft Windows Server 2003, Standard Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise Edition
- Microsoft Windows Server 2003, Standard x64 Edition
- Microsoft Windows Server 2003, Enterprise x64 Edition
- Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Professional
SYMPTOMS
When a mail program tries to connect to a Microsoft Exchange Server 2007 server by using Secure Sockets Layer (SSL) over Simple Mail Transfer Protocol (SMTP) port 587, the connection cannot be completed.
This problem occurs if one of the following conditions is true:
- You are running Windows Mail on a computer that is running Windows Vista.
- You are running Outlook Express on a computer that is running Microsoft Windows XP with Service Pack 2.
- You are running Outlook Express on a computer that is running Microsoft Windows Server 2003 with Service Pack 1.
Note By default, Exchange 2007 uses port 587 for SSL connections.
CAUSE
This problem occurs because Outlook Express and Windows Mail use port 25 for SSL connections. By default, Exchange 2007 uses port 587 for SSL connections.
RESOLUTION
To resolve this problem, apply the hotfix to the operating system on which you are running Outlook Express or Windows Mail.
Update for Windows XP (KB933612)
http://www.microsoft.com/downloads/details.aspx?FamilyId=6E550476-68F5-493C-A40E-504EEF6001A2
Update for Windows XP x64 Edition (KB933612)
http://www.microsoft.com/downloads/details.aspx?FamilyId=7DEA7920-C1BE-486E-90D3-33A4ECA6F501
Update for Windows Server 2003 (KB933612)
http://www.microsoft.com/downloads/details.aspx?FamilyId=0E3D20C4-B5F5-4284-99D2-53283E86ECE2
Update for Windows Server 2003 for Itanium-based Systems (KB933612)
http://www.microsoft.com/downloads/details.aspx?FamilyId=4ECE6408-2348-486C-8018-DB500054BAC3
Update for Windows Server 2003 x64 Edition (KB933612)
http://www.microsoft.com/downloads/details.aspx?FamilyId=433FC423-E63E-4E97-A69D-126489A24018
Update for Windows Vista (KB933612)
http://www.microsoft.com/downloads/details.aspx?FamilyId=A3757DBB-EE4D-45E7-85EB-AB2CD5935944
Update for Windows Vista for x64-based Systems (KB933612)
http://www.microsoft.com/downloads/details.aspx?FamilyId=80545881-2385-478A-92E6-6A2790FB1B8C
Windows Vista hotfix information
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista, 32-bit versions
File name | File version | File size | Date | Time | Platform |
---|---|---|---|---|---|
Inetcomm.dll | 6.0.6000.16456 | 735,232 | 15-Mar-2007 | 01:50 | x86 |
Inetres.dll | 6.0.6000.16456 | 84,480 | 15-Mar-2007 | 00:58 | x86 |
Windows Vista, 64-bit versions
File name | File version | File size | Date | Time | Platform |
---|---|---|---|---|---|
Inetcomm.dll | 6.0.6000.16456 | 992,256 | 15-Mar-2007 | 03:01 | x64 |
Inetres.dll | 6.0.6000.16456 | 84,480 | 15-Mar-2007 | 01:22 | x64 |
Inetcomm.dll | 6.0.6000.20557 | 992,256 | 15-Mar-2007 | 02:59 | x64 |
Inetres.dll | 6.0.6000.20557 | 84,480 | 15-Mar-2007 | 01:22 | x64 |
Windows XP hotfix information
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
File name | File version | File size | Date | Time | Platform | SP requirement | Service branch |
---|---|---|---|---|---|---|---|
Inetcomm.dll | 6.0.2900.3100 | 679,424 | 15-Mar-2007 | 08:39 | x86 | SP2 | SP2GDR |
Inetcomm.dll | 6.0.2900.3100 | 679,424 | 15-Mar-2007 | 08:37 | x86 | SP2 | SP2QFE |
Windows Server 2003 hotfix information
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Server 2003, 32-bit versions
File name | File version | File size | Date | Time | Platform |
---|---|---|---|---|---|
_sfx_.dll | 6.1.15.0 | 30,720 | 29-Dec-2006 | 11:41 | x86 |
Windows Server 2003, x64-based versions
File name | File version | File size | Date | Time | Platform | SP requirement | Service branch |
---|---|---|---|---|---|---|---|
Inetcomm.dll | 6.0.3790.2900 | 1,159,680 | 15-Mar-2007 | 19:35 | x64 | SP1 | SP1GDR |
Winetcomm.dll | 6.0.3790.2900 | 681,984 | 15-Mar-2007 | 19:35 | x86 | SP1 | SP1GDR\WOW |
Inetcomm.dll | 6.0.3790.2900 | 1,159,680 | 15-Mar-2007 | 19:35 | x64 | SP1 | SP1QFE |
Winetcomm.dll | 6.0.3790.2900 | 681,984 | 15-Mar-2007 | 19:35 | x86 | SP1 | SP1QFE\WOW |
Inetcomm.dll | 6.0.3790.4041 | 1,173,504 | 15-Mar-2007 | 19:38 | x64 | SP2 | SP2GDR |
Winetcomm.dll | 6.0.3790.4041 | 690,176 | 15-Mar-2007 | 19:38 | x86 | SP2 | SP2GDR\WOW |
Inetcomm.dll | 6.0.3790.4041 | 1,173,504 | 15-Mar-2007 | 19:35 | x64 | SP2 | SP2QFE |
Winetcomm.dll | 6.0.3790.4041 | 690,176 | 15-Mar-2007 | 19:35 | x86 | SP2 | SP2QFE\WOW |
Windows Server 2003, Itanium-based versions
File name | File version | File size | Date | Time | Platform | SP requirement | Service branch |
---|---|---|---|---|---|---|---|
Inetcomm.dll | 6.0.3790.2900 | 2,369,536 | 15-Mar-2007 | 19:36 | IA-64 | SP1 | SP1GDR |
Winetcomm.dll | 6.0.3790.2900 | 681,984 | 15-Mar-2007 | 19:36 | x86 | SP1 | SP1GDR\WOW |
Inetcomm.dll | 6.0.3790.2900 | 2,369,536 | 15-Mar-2007 | 19:36 | IA-64 | SP1 | SP1QFE |
Winetcomm.dll | 6.0.3790.2900 | 681,984 | 15-Mar-2007 | 19:36 | x86 | SP1 | SP1QFE\WOW |
Inetcomm.dll | 6.0.3790.4041 | 2,394,624 | 15-Mar-2007 | 19:39 | IA-64 | SP2 | SP2GDR |
Winetcomm.dll | 6.0.3790.4041 | 690,176 | 15-Mar-2007 | 19:39 | x86 | SP2 | SP2GDR\WOW |
Inetcomm.dll | 6.0.3790.4041 | 2,394,624 | 15-Mar-2007 | 19:35 | IA-64 | SP2 | SP2QFE |
Winetcomm.dll | 6.0.3790.4041 | 690,176 | 15-Mar-2007 | 19:35 | x86 | SP2 | SP2QFE\WOW |
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
For more information about the terms that are used to describe software updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Keywords: kbbug kbfix kbqfe kbpubtypekc atdownload kbwinxppresp3fix kbwinxpsp3fix kbexpertiseinter kbhotfixserver kbwinserv2003presp2fix KB933612