Microsoft KB Archive/933214

From BetaArchive Wiki

Article ID: 933214

Article Last Modified on 9/14/2007



APPLIES TO

  • Microsoft Dynamics CRM 3.0



SYMPTOMS

Consider the following scenario in Microsoft Dynamics CRM 3.0. You share the child record of a parent record with a user. Then, you share the parent record with the same user. In this scenario, the user cannot view the other child records of the parent record.

For example, you have an account that contains two contacts and two opportunities. If you share a contact with a user, and you then share the account with the user, the user can view only the contact and the account. The user cannot view another contact or the opportunities.

This problem occurs if all the entity relationships use the default cascade settings.

Note This problem does not occur if you share the parent record first. For example, this problem does not occur if you share the account record with a user first.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Microsoft Dynamics CRM client for Microsoft Office Outlook

File name File version File size Date Time
Crmaddin.dll 3.0.5300.1609 1,182,568 17-Apr-2007 06:04
Crmnativeinteropproxy.dll 3.0.5300.1609 3,422,056 17-Apr-2007 06:05
Crmobjectmodel.dll 3.0.5300.1609 6,759,784 17-Apr-2007 06:05
Microsoft.crm.application.pages.dll 3.0.5300.1609 738,664 17-Apr-2007 05:56
Print_dlg.aspx Not Applicable 8,822 16-Apr-2007 20:47
Syncqueue.dll 3.0.5300.1609 396,136 17-Apr-2007 06:04


Microsoft Dynamics CRM client for Microsoft Office Outlook Compatibility Release

File name File version File size Date Time
Crmaddin.dll 3.0.5300.1609 1,209,704 17-Apr-2007 06:04
Crmnativeinteropproxy.dll 3.0.5300.1609 3,422,056 17-Apr-2007 06:05
Crmobjectmodel.dll 3.0.5300.1609 6,759,784 17-Apr-2007 06:05
Microsoft.crm.application.components.core.dll 3.0.5300.1609 292,200 17-Apr-2007 05:55
Microsoft.crm.application.components.strings.dll 3.0.5300.1609 726,376 17-Apr-2007 05:55
Microsoft.crm.application.pages.dll 3.0.5300.1609 738,664 17-Apr-2007 05:56
Microsoft.crm.dll 3.0.5300.1609 382,312 17-Apr-2007 05:55
Microsoft.crm.objectmodel.dll 3.0.5300.1609 320,872 17-Apr-2007 05:55
Print_dlg.aspx Not Applicable 8,822 16-Apr-2007 20:47
Syncqueue.dll 3.0.5300.1609 396,136 17-Apr-2007 06:04


Microsoft Dynamics CRM server

File name File version File size Date Time
Crmnativeinteropproxy.dll 3.0.5300.1609 3,422,056 17-Apr-2007 06:05
Crmobjectmodel.dll 3.0.5300.1609 6,759,784 17-Apr-2007 06:05
Microsoft.crm.application.pages.dll 3.0.5300.1609 968,040 17-Apr-2007 05:56
Microsoft.crm.tools.workflowlibrary.dll 3.0.5300.1609 275,816 17-Apr-2007 05:54
Print_dlg.aspx Not Applicable 8,822 16-Apr-2007 20:47
Crmdbhotfix.dll 3.0.5300.1605 105,832 30-Mar-2007 22:14
Kb927207_client.dll 3.0.5300.1609 61,800 17-Apr-2007 06:00
Kb930604_client.dll 3.0.5300.1609 64,872 17-Apr-2007 06:00
Kb931627_client.dll 3.0.5300.1609 160,104 17-Apr-2007 06:00
Kb933214_client.dll 3.0.5300.1609 71,016 17-Apr-2007 06:00
Kb933423_client.dll 3.0.5300.1609 91,496 17-Apr-2007 06:00

Installation information

Install this hotfix on computers that are running the Microsoft Dynamics CRM 3.0 server software and the Microsoft Dynamics CRM client for Outlook.

Prerequisites

  • You must have Microsoft Dynamics CRM 3.0 installed to apply this hotfix.
  • To apply this hotfix, you must have installed the update that is described in Microsoft Knowledge Base article 925874. For more information about this update, click the following article number to view the article in the Microsoft Knowledge Base:

    925874 An update for the 2007 daylight saving time changes is available for Microsoft Dynamics CRM 3.0 and for the Microsoft Dynamics CRM 3.0 client for Outlook

Restart requirement

If you are prompted, restart the computer after you install the hotfix.

Removal information

To remove this hotfix from a computer that is running Microsoft Windows Server 2003, Windows XP, or Windows 2000, use Add or Remove Programs in Control Panel. System administrators can use the Spuninst.exe tool to remove this hotfix from a computer that is running Windows Server 2003, Windows XP, or Windows 2000.

The Spuninst.exe tool is located in the %Windir%\$NTUninstallKB933214$\Spuninst folder. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

832475 Description of the new features in the package installer for Windows software updates


MORE INFORMATION

For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates


887283 Microsoft Business Solutions CRM software hotfix and update package naming standards


Keywords: kbhotfixserver kbqfe kbmbsmigrate kbpubtypekc KB933214