Microsoft KB Archive/932846

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Article ID: 932846

Article Last Modified on 11/15/2007


  • Microsoft Office Publisher 2003


This article describes the Microsoft Office Publisher 2003 issue that is fixed in the Publisher 2003 post-Service Pack 2 hotfix package that is dated February 12, 2007.

This article describes the following items about the hotfix package:

  • The issues that the hotfix package fixes.
  • The prerequisites for installing the hotfix package.
  • Whether you must restart the computer after you install the hotfix package.
  • Whether the hotfix package is replaced by any other hotfix package.
  • Whether you must make any registry changes.
  • The files that the hotfix package contains.


Issue that the hotfix package fixes

This hotfix package fixes the following issue that was not previously documented in a Microsoft Knowledge Base article:

  • You receive the following error message in Publisher 2003:

    Publisher detected an error in converting RGB to CMYK values. Microsoft wants to learn more about this error so that this issue can be fixed. Please send e-mail to Provide a description of your print job and your printer driver configuration. If you have steps that can be used to reproduce this error, please provide these steps.

    This problem occurs if one of the following conditions is true:

    • You try to print a Publisher 2003 publication to a high-end color printer in the composite CMYK format.
    • You try to convert a composite CMYK PostScript file that was created from a Publisher 2003 publication.


Hotfix information

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:


There are no prerequisites for installing this hotfix.

Restart information

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix is not replaced by any later hotfix.

Registry information

To use one of the hotfixes in this package, you do not have to make any changes to the registry.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that are listed in this article.

The global version of this hotfix uses a Microsoft Windows Installer package to install the hotfix. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Download information

File name File version File size Date Time Platform
Office2003-kb932846-glb.exe 11.0.8127.0 2,719,120 12-Feb-2007 21:45 x86

Microsoft Windows Installer .msp file information

File name File version File size Date Time
Mspub.msp Not Applicable 3,891,200 12-Feb-2007 16:45

After the hotfix is installed, the global version of this hotfix has the file attributes, or a later version of the file attributes, that are listed in the following table:

File name File version File size Date Time Platform
Mspub.exe 11.0.8127.0 6,432,088 08-Feb-2007 06:11 x86
Prtf9.dll 11.0.8004.0 130,752 06-Dec-2005 23:40 x86
Ptxt9.dll 11.0.8004.0 605,376 06-Dec-2005 23:40 x86

Additional notes

  • For more information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package.

For more information about the terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: pub2003 pub11

Keywords: kbfix kbprint kbqfe kbcmyk kbhotfixrollup kbexpertiseinter kbhotfixserver kboffice2003presp3fix KB932846