Microsoft KB Archive/932796

Knowledge Base

Text may be unreadable when you switch to Source view in Windows Mail

Article ID: 932796

Article Last Modified on 2/16/2007

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APPLIES TO

• Windows Mail

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SYMPTOMS

When you use double-byte character set (DBCS) encoding in Microsoft Windows Mail, the text may be unreadable when you switch to Source view.

CAUSE

This problem occurs because of a problem with the RichEdit 4.1 control.

WORKAROUND

To work around this problem, change the encoding scheme to UTF-8 before you switch to Source view. To do this, follow these steps:

1. Start Windows Mail.
2. Click Create Mail, and then type any text for the body of the message.
3. In the Format menu, point to Encoding, point to More, and then click Unicode (UTF-8).

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about the RichEdit 4.1 control, visit the following Microsoft Developer Network (MSDN) Web site:

http://msdn.microsoft.com/library/default.asp?url=/library/en-us/shellcc/platform/commctls/richedit/richeditcontrols/aboutricheditcontrols.asp

Keywords: kbbug kbexpertisebeginner kbtshoot kbprb KB932796

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