Microsoft KB Archive/932741
Article ID: 932741
Article Last Modified on 4/16/2007
- Microsoft Windows SharePoint Services 3.0
You configure Really Simple Syndication (RSS) feeds for content in a Microsoft Windows SharePoint Services 3.0 Web site by using an RSS reader, such as Microsoft Office Outlook 2007 or Windows Internet Explorer 7. However, the RSS feeds are not updated as expected. Additionally, you experience one or more of the following symptoms:
- If you subscribed to the RSS feed and you try to view it in Internet Explorer 7, you receive the following error message:
- If you did not subscribe to the RSS feed and you try to view it in Internet Explorer 7, you receive the following error message:
- You receive an error message that resembles the following in the Outlook Send/Receive dialog box in Outlook 2007:
- If you run a program that uses the Microsoft Windows RSS platform, you receive the following error message:
This issue occurs if one of the following conditions is true:
- The client has not requested a new RSS feed from the Web site in more than 15 days, regardless of whether content in the Web site changed. The 15-day period is configurable by the administrator for the Web application. To configure this period, follow these steps:
- Open SharePoint 3.0 Central Administration.
- Click Application Management.
- In the SharePoint Web Application Management section, click Web application general settings.
- In the Change Log section, adjust the number of days between requests that the client makes for RSS feeds. The default value is 15 days.
- The Web site was restored from backup. In this scenario, Windows SharePoint Services 3.0 clears the change log. Then, it updates the change log with the time stamp of the restore operation. Users who subscribed to an RSS feed on the restored Web site experience the symptoms in the "Symptoms" section.
To work around this issue, remove the RSS feed in the RSS reader. Then, re-subscribe to the RSS feed in the RSS reader. This procedure clears the ETag field.
For more information about how to work with RSS feeds in Windows SharePoint Services 3.0, visit the following Microsoft Web site:
Additional query words: wss web xml outdated stale
Keywords: kberrmsg kbexpertiseinter kbprb kbtshoot KB932741