Article ID: 932039
Article Last Modified on 10/11/2007
APPLIES TO
- Microsoft Windows Server 2003, Standard Edition (32-bit x86)
- Microsoft Windows Server 2003, Standard x64 Edition
- Microsoft Windows Server 2003, Enterprise Edition
- Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
- Microsoft Windows Server 2003, Enterprise x64 Edition
- Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
- Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
- Microsoft Windows Server 2003, Datacenter x64 Edition
- Microsoft Windows XP Professional
- Microsoft Windows XP Home Edition
SYMPTOMS
On a computer that is running Microsoft Windows Server 2003 or Microsoft Windows XP, two or more users are logging on to a computer by using non-console terminal sessions. In this case, the users may experience one of the following symptoms:
- Two taskbars are displayed.
- The Language bar is displayed two or more times on the taskbar.
When this problem occurs, you cannot correctly view the applications that are running by using the taskbar.
CAUSE
The cause is a timing problem in the Explorer.exe processes.
RESOLUTION
Hotfix information
Windows Server 2003
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
Prerequisites
To apply this hotfix, you must have Windows Server 2003 with Service Pack 1 (SP1) or Windows Server 2003 with Service Pack 2 (SP2) installed on the computer.
Restart requirement
You have to restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Server 2003 SP1, x86-based versions
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Explorer.exe | 6.0.3790.2875 | 1,050,624 | 05-Feb-2007 | 10:57 | x86 |
Windows Server 2003 SP2, x86-based versions
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Explorer.exe | 6.0.3790.4016 | 1,053,184 | 05-Feb-2007 | 14:36 | x86 |
Windows Server 2003, x64-based versions
| File name | File version | File size | Date | Time | Platform | SP requirement | Service branch |
|---|---|---|---|---|---|---|---|
| Explorer.exe | 6.0.3790.2875 | 1,364,480 | 05-Feb-2007 | 15:34 | x64 | SP1 | Not Applicable |
| Wexplorer.exe | 6.0.3790.2875 | 1,050,624 | 05-Feb-2007 | 15:34 | x86 | SP1 | WOW |
Windows Server 2003 SP2, x64-based versions
| File name | File version | File size | Date | Time | Platform | SP requirement | Service branch |
|---|---|---|---|---|---|---|---|
| Explorer.exe | 6.0.3790.4016 | 1,364,480 | 05-Feb-2007 | 16:03 | x64 | SP2 | Not Applicable |
| Wexplorer.exe | 6.0.3790.4016 | 1,053,184 | 05-Feb-2007 | 16:03 | x86 | SP2 | WOW |
Windows Server 2003 SP1, Itanium-based versions
| File name | File version | File size | Date | Time | Platform | SP requirement | Service branch |
|---|---|---|---|---|---|---|---|
| Explorer.exe | 6.0.3790.2875 | 1,716,224 | 05-Feb-2007 | 15:34 | IA-64 | SP1 | Not Applicable |
| Wexplorer.exe | 6.0.3790.2875 | 1,050,624 | 05-Feb-2007 | 15:34 | x86 | SP1 | WOW |
Windows Server 2003 SP2, Itanium-based versions
| File name | File version | File size | Date | Time | Platform | SP requirement | Service branch |
|---|---|---|---|---|---|---|---|
| Explorer.exe | 6.0.3790.4016 | 1,716,224 | 05-Feb-2007 | 16:03 | IA-64 | SP2 | Not Applicable |
| Wexplorer.exe | 6.0.3790.4016 | 1,053,184 | 05-Feb-2007 | 16:03 | x86 | SP2 | WOW |
Windows XP
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
Prerequisites
To apply this hotfix, you must have Windows XP with Service Pack 2 (SP2) installed on the computer.
Restart requirement
You have to restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows XP SP2
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Explorer.exe | 6.0.2900.3111 | 1,033,216 | 02-Apr-2007 | 12:01 | x86 |
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Additional query words: cm bug 70556, bar
Keywords: kbqfe kbexpertiseinter kbhotfixserver KB932039
