Article ID: 931807
Article Last Modified on 5/8/2007
APPLIES TO
- Microsoft SoftGrid for Terminal Services
- Microsoft SoftGrid for Windows Desktops
SYMPTOMS
When you try to start Adobe Acrobat 6.0, the startup (splash) screen remains for several minutes.
WORKAROUND
To work around this issue, add the path of the folder that contains the Acroboat.exe file to the .osd file. To do this, add the WORKINGDIR element within the IMPLEMENTATION element in the following format:
<WORKINGDIR>DriveLetter\Package Root Directory\path to executable</WORKINGDIR>
For example, if the Acrobat.exe file is located in the Q:\Adobe60.v1\Acrobat folder, configure the WORKINGDIR element as follows:
<IMPLEMENTATION> <WORKINGDIR>Q:\Adobe60.v1\Acrobat</WORKINGDIR> </IMPLEMENTATION>
Keywords: kbexpertiseinter kbhowto KB931807
