Microsoft KB Archive/931664

From BetaArchive Wiki

Article ID: 931664

Article Last Modified on 11/15/2007



APPLIES TO

  • Microsoft Office Excel 2003



SUMMARY

This article describes the Microsoft Office Excel 2003 issue that is fixed in the Excel 2003 post-Service Pack 2 hotfix package that is dated January 26, 2007.


This article describes the following items about the hotfix package:


  • The issues that the hotfix package fixes.
  • The prerequisites for installing the hotfix package.
  • Whether you must restart the computer after you install the hotfix package.
  • Whether the hotfix package is replaced by any other hotfix package.
  • Whether you must make any registry changes.
  • The files that the hotfix package contains.


INTRODUCTION

Issue that the hotfix package fixes

This hotfix package fixes the following issue that was not previously documented in a Microsoft Knowledge Base article:

  • You perform multiple copy-and-paste operations in an Excel 2003 workbook that contains a large mapped XML range. When you click a cell in the range, Excel closes unexpectedly. Additionally, you receive the following error message:

    Microsoft Office Excel has encountered a problem and needs to close. We are sorry for the inconvenience.

    When you view the data in the error report, the report contains an error signature that resembles the following error signature.

    Application name Application version Module name Module version Offset
    Excel.exe 11.0.8113.0 Excel.exe 11.0.8113.0 001b7f45
    After you close the error message dialog box, Excel restarts and then recovers the workbook.


MORE INFORMATION

Service pack information

This problem was first corrected in Office 2003 Service Pack 3. To resolve this problem, obtain the latest service pack for Office 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

870924 How to obtain the latest service pack for Office 2003


Hotfix information

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

Prerequisites

This hotfix package is a post Office 2003 Service Pack 2 hotfix package. To install the hotfix package, you must have Office 2003 Service Pack 2 installed.

For more information about Office 2003 Service Pack 2, click the following article number to view the article in the Microsoft Knowledge Base:

870924 How to obtain the latest service pack for Office 2003


Restart information

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix is not replaced by any later hotfix.

Registry information

To use one of the hotfixes in this package, you do not have to make any changes to the registry.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that are listed in this article.

The global version of this hotfix uses a Microsoft Windows Installer package to install the hotfix. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Download information

File name File version File size Date Time
Office2003-kb931664-glb.exe 11.0.8124.0 5,142,416 26-Jan-2007 16:02

Microsoft Windows Installer .msp file information

File name File size Date Time
Excel.msp 9,920,512 26-Jan-2007 15:56

After the hotfix is installed, the global version of this hotfix has the file attributes, or a later version of the file attributes, that are listed in the following table:

File name File version File size Date Time
Excel.exe 11.0.8124.0 10,273,624 15-Jan-2007 17:17

Additional notes

  • For more information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package.
  • For more information about the terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:

    824684 Description of the standard terminology that is used to describe Microsoft software updates



Additional query words: excel2003 excel2k3 excel11 xl2003 xl2k3 xl11

Keywords: kberrmsg kbbug kbfix kbqfe kbpubtypekc kbhotfixrollup kbexpertiseinter kbhotfixserver kboffice2003presp3fix kboffice2003sp3fix kbcrashes KB931664