Microsoft KB Archive/931637

From BetaArchive Wiki

Article ID: 931637

Article Last Modified on 11/15/2007


  • Microsoft Windows SharePoint Services 3.0
  • Microsoft Office Outlook 2007


This article describes the Microsoft Office Outlook 2007 issue that is fixed in the Microsoft Windows SharePoint Services 3.0 hotfix package that is dated January 25, 2007.

This article describes the following items about the hotfix package:

  • The issues that the hotfix package fixes.
  • The prerequisites for installing the hotfix package.
  • Whether you must restart your computer after you install the hotfix package.
  • Whether the hotfix package is replaced by any other hotfix package.
  • Whether you must make any registry changes.
  • The files that the hotfix package contains.


Issue that the hotfix package fixes

This hotfix package fixes the following issue that was not previously documented in a Microsoft Knowledge Base article:

When you locate a Windows SharePoint Services 3.0 custom list in Outlook 2007, CPU usage as reported in Task Manager may reach 100%. Additionally, CPU usage does not decrease until you exit Outlook 2007.


Hotfix information

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:


There are no prerequisites for installing this hotfix.

Restart information

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix is not replaced by any later hotfix.

Registry information

You do not have to create any registry keys or modify any registry keys to use any hotfixes that this package contains.

Post-installation information

After you apply this hotfix, you must run the SharePoint Products and Technologies Configuration Wizard.

To do this, click Start, point to All Programs, point to Administrative Tools, and then click SharePoint Products and Technologies Configuration Wizard.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that this article lists.

Windows SharePoint Services 3.0 32-bit edition

The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Download information

File name File version File size Date Time
Office-kb931637-fullfile-x86-glb.exe 12.0.6005.5000 932,776 25-Jan-2007 07:33

Microsoft Windows Installer .msp file information

File name File size Date Time
Owssupp.msp 337,920 25-Jan-2007 06:55

After the hotfix is installed, the global version of this hotfix has the file attributes, or a later version of the file attributes, that are listed in the following table:

File name File version File size Date Time
Owssupp.dll 12.0.6004.5000 143,248 22-Jan-2007 22:30

Additional notes

  • For more information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package.
  • For more information about the terminology that Microsoft uses for software that is corrected after it is released, click the following article number to view the article in the Microsoft Knowledge Base:

    824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: outlook2007 outlook2k7 outlook12 ol2007 ol2k7 ol12 wss3 wss30 wss3.0

Keywords: kbbug kbfix kbqfe kbpubtypekc kbhotfixrollup kbexpertiseinter kbhotfixserver KB931637