Microsoft KB Archive/931581

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Error message when you try to start a SoftGrid application: "Error code: xxxxxx-xxxxxx01-0003100E"

Article ID: 931581

Article Last Modified on 5/15/2007


  • Microsoft SoftGrid for Terminal Services
  • Microsoft SoftGrid for Windows Desktops


When you try to start a Microsoft SoftGrid application, you receive the following error message:

The SoftGrid Client could not launch application name.
The user cancelled the launch during authentication.
Error code: xxxxxx-xxxxxx01-0003100E


This behavior occurs when you select Cancel in the Softricity SoftGrid Client logon dialog box.

Keywords: kbexpertiseinter kbtshoot KB931581