Microsoft KB Archive/931505

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Article ID: 931505

Article Last Modified on 8/29/2007


  • Microsoft Windows XP Starter Edition


The Windows Product Activation wizard provides two telephone numbers so that you can activate Windows XP Starter Edition by telephone in Nigeria. These numbers are incorrect. If you dial either of these numbers, you do not reach the Microsoft Activation Center.


Hotfix information

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:


No prerequisites are required.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other previously released hotfixes.

Registry information

You do not have to make any changes to the registry.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

File name File version File size Date Time Platform
Updspapi.dll 371,424 12-Oct-2005 23:12 x86


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.


After you apply the hotfix, the telephone number that the Windows Product Activation wizard provides is correct. The correct telephone number for Nigeria is (234) (1) 27 10 156.

For more information about the terms that are used to describe software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: phone activation

Keywords: kbexpertisebeginner kbfix kbhotfixserver kbqfe kbpubtypekc KB931505