Microsoft KB Archive/931324

From BetaArchive Wiki

Article ID: 931324

Article Last Modified on 11/15/2007



APPLIES TO

  • Windows Internet Explorer 7



SYMPTOMS

When you try to run a Web application that uses the window.external property in Windows Internet Explorer 7, you receive the following error message:

Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience.

CAUSE

This problem occurs because of a reference counting-related problem in Microsoft MSHTML.

RESOLUTION

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

Prerequisites

There are no prerequisites for installing this hotfix.

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

File name File version File size Date Time Platform
Ieframe.dll 7.0.6000.20519 6,054,400 22-Jan-2007 23:53 x86


STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates


Keywords: kbbug kbfix kbqfe kbprb kbpubtypekc kbexpertiseinter kbhotfixserver KB931324