Microsoft KB Archive/931315

From BetaArchive Wiki

Article ID: 931315

Article Last Modified on 10/11/2007



APPLIES TO

  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition
  • Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
  • Microsoft Windows Server 2003, Standard x64 Edition
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003, Datacenter x64 Edition
  • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
  • Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems



SYMPTOMS

After you disable a wireless network adapter's WakeUp feature on a Microsoft Windows Server 2003-based computer, you can no longer put the computer in standby or in hibernation. Additionally, the Power Management tab no longer appears in the network adapter's Properties dialog box. Therefore, you cannot access the Allow the computer to turn off this device to save power check box.

This problem occurs if the computer is using a Network Driver Interface Specification (NDIS) wireless network adapter that supports Wake on Wireless LAN (WoWLAN).

CAUSE

This problem occurs because Windows power management is turned off when the network adapter's WakeUp feature is disabled in the BIOS.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2003, 32-bit (x86-based) versions
File name File version File size Date Time Platform SP requirement Service branch
Ndis.sys 5.2.3790.2865 212,480 19-Jan-2007 12:04 x86 SP1 SP1QFE
Ndis.sys 5.2.3790.4007 210,432 18-Jan-2007 20:08 x86 SP2 SP2QFE
Windows Server 2003, x64-based versions
File name File version File size Date Time Platform SP requirement Service branch
Ndis.sys 5.2.3790.2865 379,904 21-Jan-2007 20:06 x64 SP1 SP1QFE
Ndis.sys 5.2.3790.4007 361,984 21-Jan-2007 20:13 x64 SP2 SP2QFE
Windows Server 2003, Itanium-based versions
File name File version File size Date Time Platform SP requirement Service branch
Ndis.sys 5.2.3790.2865 642,048 21-Jan-2007 20:07 IA-64 SP1 SP1QFE
Ndis.sys 5.2.3790.4007 647,680 21-Jan-2007 20:12 IA-64 SP2 SP2QFE


STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about the terms that are used to describe software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates


Keywords: kbqfe kbexpertiseinter kbhotfixserver kbwinserv2003postsp2fix KB931315