Microsoft KB Archive/931243

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Error message when you click "Refresh Server" in SoftGrid Client Management: "Error code: xxxxxx-xxxxxx0A-00008016"

Article ID: 931243

Article Last Modified on 3/9/2007


  • Microsoft SoftGrid for Terminal Services
  • Microsoft SoftGrid for Windows Desktops


When you click Refresh Server in SoftGrid Client Management, you receive the following error message:

A network error occurred. Please try again in a few minutes. If the problem persists, please report the following error code to your System Administrator.
Error code: xxxxxx-xxxxxx0A-00008016


This problem occurs if the following conditions are true:

  • The server is configured as a standard HTTP server.
  • The path of the .xml file is incorrect in SoftGrid Client Management.


To resolve this problem, make sure that the path of the .xml file and the name of the Web server are correct. To do this, follow these steps:

  1. Expand Desktop Configuration Servers.
  2. Right-click the server, and then click Properties.
  3. Make any corrections that are required to the contents of the following boxes:
    • Host Name
    • Path

Keywords: kbtshoot kbexpertiseinter KB931243