Article ID: 931191
Article Last Modified on 5/15/2007
APPLIES TO
- Microsoft SoftGrid for Terminal Services
- Microsoft SoftGrid for Windows Desktops
SUMMARY
This article describes how to print to an Adobe PDF writer printer from Microsoft SoftGrid-enabled applications.
Note The information in the article assumes that you are running SoftGrid Client version 3.1.0.334 or a later version.
MORE INFORMATION
When you print to a locally installed Adobe PDF writer printer, the print spooler tries to access a registry value in the local registry that only exists within the virtual registry. To work around this behavior, you must create a registry value in the local registry to let the print spooler pass through to the virtual registry.
Create the passthrough registry value
- Start Registry Editor.
- Expand HKEY_LOCAL_MACHINE\Software\Softricity\SystemGuard\CurrentVersion\Overrides.
- Right-click Overrides, point to New, and then click String Value.
- For New Value #1, type VirtualRegistryPassthrough, and then press ENTER.
- Right-click VirtualRegistryPassthrough, and then click Modify.
- For Value data, type Software\Adobe\Acrobat Distiller\6.0\PrinterJobControl, and then click OK.
- Exit Registry Editor.
Clear the print queue
If you still cannot print to a locally installed Adobe PDF writer printer after you add the registry value, follow these steps.
- In Control Panel, click Printers and Faxes.
- Right-click the Adobe PDF writer printer, and then click Open.
- If the print job is still in the queue, right-click the job, and then click Cancel.
- Close the printer window.
- Start Registry Editor.
- Expand HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Acrobat Distiller\6.0\PrinterJobControl.
- Clear any failed print jobs that are listed under PrinterJobControl.
- Exit Registry Editor.
Reset the Settings.cp file
- Locate the %AppData% folder.
- Change the name of the Settings.cp file to settings.adobe.
Keywords: kbhowto kbexpertiseinter KB931191
