Microsoft KB Archive/931149

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Error message when you try to install the SoftGrid Virtual Application Server: "Login failed for user 'C:\Program Files\Microsoft SQL Server\MSSQL\data'"

Article ID: 931149

Article Last Modified on 4/11/2007


  • Microsoft SoftGrid for Terminal Services
  • Microsoft SoftGrid for Windows Desktops


You try to install the Microsoft SoftGrid Virtual Application Server. However, the installation fails, and you receive an error message that resembles the following:

The installation program encountered an error while attempting to connect to the database. Login failed for user 'C:\Program Files\Microsoft SQL Server\MSSQL\data'.


This behavior may occur when a number sign (#) character is used in a text-entry box during installation. When this character is used, installation of the SoftGrid Virtual Application Server may fail.


Do not use a number sign (#) character in any text-entry box in the SoftGrid InstallShield Wizard.

Keywords: kbtshoot kbexpertiseinter KB931149