Microsoft KB Archive/930871

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How to interpret the messages in the SoftGrid Virtual Application Server log

Article ID: 930871

Article Last Modified on 4/13/2007


  • Microsoft SoftGrid for Terminal Services
  • Microsoft SoftGrid for Windows Desktops


This article describes how to interpret the messages in the SoftGrid Virtual Application Server log.


By default, the SoftGrid Virtual Application Server log (Sft-server.log) is located in the following folder:

%ProgramFiles%\Softricity\SoftGrid Server\logs

Each message is reported in the following format:

DateTime ServerName ProcessID ThreadID Module SessionID ProviderName UserName ApplicationURL ErrorLevel ErrorNumber ErrorMessage

If a value is unknown or is blank, that value is replaced by a hyphen (-) character.

Value Description
DateTime The date and time in the [YYYY-MM-DD HH:MM:SS.MS] format
ServerName The name of the SoftGrid Virtual Application Server that is reporting the message
ProcessID The process ID (PUID/PID) of the process that logged the message
ThreadID The thread ID (UID) of the thread that logged the message
Module The module that reported the message
SessionID The session ID of the request
ProviderName The Provider Policy name to which the request was submitted
UserName The user name of the user who was authenticated
ApplicationURL The application URL of the application that is being requested
ErrorLevel The error level of the message, as follows:

0: Transactions
1: Fatal Errors
2: Errors
3: Warnings
4: Informational
5: Debug (Verbose)
6: Trace

ErrorNumber The error number (or error code)
ErrorMessage The error message

An example of a Virtual Application Server log message is as follows:

[2006-06-19 12:44:50.896] OSFSGS 2480 2212 SW_RTSPHandler::HandleTeardown 726415455 "Default Provider" Administrator DefaultApp.sft 4 40961 "Session Teardown"

Keywords: kbhowto kbexpertiseinter KB930871