Microsoft KB Archive/930710

Knowledge Base

Error message when you try to start an application in Microsoft SoftGrid: "Error code: xxxxxx-xxxxxx45-0000000D"

Article ID: 930710

Article Last Modified on 3/21/2007

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APPLIES TO

• Microsoft SoftGrid for Terminal Services
• Microsoft SoftGrid for Windows Desktops

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SYMPTOMS

When you try to start an application in Microsoft SoftGrid, you receive the following error message:

The SoftGrid Client could not launch Application.
The SoftGrid Client encountered an error parsing the specified XML file. Please report the following error code to your System Administrator.
Error code: xxxxxx-xxxxxx45-0000000D

CAUSE

This problem occurs because the .osd file contains formatting that is not valid.

RESOLUTION

To resolve this problem, review the .osd file, and then correct the formatting.

Note You can rename the .osd file to an .xml file, and then you can open the .xml file in a Web browser. Most Web browsers report the line number that contains the formatting that is not valid and the column that contains the formatting that is not valid.

Keywords: kbtshoot kbexpertiseinter KB930710

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