Microsoft KB Archive/930478

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Error message when you use the spelling checker to check the spelling of an e-mail message in Outlook: "No Custom dictionary exists" or "Error occurred while checking spelling"

Article ID: 930478

Article Last Modified on 1/16/2007



APPLIES TO

  • Microsoft Office Outlook 2003
  • Microsoft Outlook 2002 Standard Edition



Important This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows registry


SYMPTOMS

When you use the spelling checker to check the spelling of an e-mail message in Microsoft Office Outlook 2003, you may receive the following error message:

No Custom dictionary exists. Would you like to create one?

If you click Yes, a new custom dictionary is created.

When you use the spelling checker to check the spelling of an e-mail message in Microsoft Outlook 2002, you may receive the following error message:

Error occurred while checking spelling

Note This issue occurs when Outlook is the e-mail editor.

CAUSE

This issue occurs because the custom dictionary file is not set correctly when Outlook is the e-mail editor. The custom dictionary file is required for the spelling checker in Outlook.

RESOLUTION

To resolve this issue, follow these steps.

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

  1. Click Start, click Run, type regedit in the Open box, and then click OK.
  2. Locate and then click the following registry subkey:

    HKEY_CURRENT_USER\Software\Microsoft\Shared Tools\Proofing Tools\Custom Dictionaries

  3. Set the value of CUSTOM.DIC to 1.
  4. Exit Registry Editor.


Keywords: kberrmsg kbtshoot kbprb kbexpertisebeginner KB930478