Article ID: 930155
Article Last Modified on 6/4/2007
APPLIES TO
- Microsoft Dynamics CRM 3.0
- Microsoft CRM client for Microsoft Office Outlook, when used with:
- Microsoft Dynamics CRM 3.0
INTRODUCTION
This article describes the availability of the new release of the Microsoft Dynamics CRM client for Microsoft Office Outlook. This article also describes the new features that are included in this release.
MORE INFORMATION
Availability
The new release of the Microsoft Dynamics CRM client for Outlook is available. To obtain the new release, visit the following Microsoft Web site:
New features
This release of the Microsoft Dynamics CRM client for Outlook contains the following new features:
- This release is compatible with 2007 Microsoft Office programs.
Note This release is still compatible with Office XP and Office 2003 programs. - This release is compatible with Windows Vista.
Note This release is still compatible with Microsoft Windows XP. - This release uses Microsoft SQL Server 2005 Express Edition instead of Microsoft SQL Server 2000 Desktop Engine (also known as MSDE).
Note After Microsoft SQL Server 2005 Express Edition is installed, you can store 4 gigabytes (GB) of data for offline use. - This release includes hotfixes for the Microsoft Dynamics CRM client for Outlook.
Note The hotfixes for the Microsoft Dynamics CRM client for Outlook that are included in Update Rollup 1 for Microsoft Dynamics CRM 3.0 are already included in this release. - This release installs the Microsoft .NET Framework 2.0 and the Microsoft .NET Framework 1.1.
Note Microsoft SQL Server 2005 Express Edition uses the .NET Framework 2.0. Microsoft Dynamics CRM still uses the .NET Framework 1.1. - This release uses a custom Microsoft Outlook mailbox store to display the Microsoft CRM folder structure in Outlook instead of the Outlook .pst file. The message store object is a MAPI object that provides a view of a Microsoft Exchange store.
- This release contains configurable settings that determine how frequently the Microsoft Dynamics CRM client for Outlook searches the Microsoft Outlook inbox for Microsoft Dynamics CRM e-mail messages. This search is called auto-tagging. This change improves the performance of the Microsoft Dynamics CRM client for Outlook.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:916566 You may experience slow performance in the Microsoft CRM client for Outlook and performance problems on the Microsoft Exchange server when you work online in Microsoft Dynamics CRM
- This release enables the Microsoft Dynamics CRM-Exchange E-mail Router to deploy mailbox rules to Microsoft Exchange Server 2007 mailboxes.
Note To enable this functionality, you have to uninstall and then reinstall the Microsoft Dynamics CRM E-mail Router. This tool is a part of the Microsoft Dynamics CRM-Exchange E-mail Router.
For more information about how to uninstall and then reinstall the Microsoft Dynamics CRM E-mail Router, click the following article number to view the article in the Microsoft Knowledge Base:930140 Error message when you run the Rule Deployment Wizard to deploy the mailbox rules to Microsoft Exchange Server mailboxes in Microsoft Dynamics CRM 3.0 "Failed to save the rule to the user's mailbox"
- This release contains an updated Terminal Services installation script that you can use to install the Microsoft Dynamics CRM client for Outlook in a Terminal Server environment.
To obtain the updated installation script, visit the following Microsoft Web site:
REFERENCES
For more information about the new features that are available, see the readme file that is included with the Setup program for the Microsoft Dynamics CRM client for Outlook.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
930483 Description of upgrade information about the Microsoft Dynamics CRM 3.0 client for Outlook Compatibility Update
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