Microsoft KB Archive/930000

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Error message when you try to print a worksheet in Excel 2007: "Your file could not be printed"

Article ID: 930000

Article Last Modified on 10/15/2007


  • Microsoft Office Excel 2007


When you try to print a worksheet in Microsoft Office Excel 2007, you receive the following error message:

Your file could not be printed

This problem occurs if the following conditions are true:

  • You are trying to print to a shared printer.
  • The printer driver has been updated on the print server. This update occurred after the printer was installed on the computer from which you are trying to print.


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Additional query words: xl2007

Keywords: kberrmsg kbtshoot kbprb kbexpertisebeginner KB930000